Learn the ropes with continuing education
ServiceMaster Restore® is an approved continuing education (CE) provider in 43 states. We’ve provided over 1,800 classes to nearly 25,000 agents and adjusters. Below is a list of our most common CE classes.
Our Most Common Classes
Water Damage Mitigation
This course demonstrates how water can damage carpet, wood floors, and other building materials. You’ll also learn how long it takes for damage to occur and what steps can be taken to reduce or minimize the damage. The course illustrates water removal and explains the principles of drying and dehumidification. Mold growth, the use of antimicrobials, and odor control are also covered.
Smoke and Odor Damage Mitigation
In this course, you will learn how acidic gases flow throughout a home, the damage it causes, and what should be done to fix it. This course reviews the proper smoke mitigation steps which can reduce the loss.
Mold Removal Remediation
This program introduces the science of mold and explores the potentially harmful effects of mold on building materials and occupants. Participants learn how mold grows, how it spreads, and what actions should be taken to remove mold in a safe and reasonable manner. Procedures such as containment, negative air, and the proper use of personal protective equipment are also covered.
Reducing Severities Through Restorative Structural Drying
This course offers a hands-on approach featuring the latest equipment, procedures, and recommended certifications for water extraction and structural drying. Participants will learn about topics such as the effects of water saturation, the science of drying (psychrometry), and the “restore vs. replace” decision.
Furniture Damage and Restoration
This three hour seminar for insurance professionals educates the participants on the various causes and types of damage that can occur to fine furniture and wood surfaces in a property loss situation.
This course focuses on restoration of mobile and modular homes after a water loss. The course covers the differences between the two types of manufactured homes, mobile and modular, and the unique construction features that may impact decisions made during water mitigation.
Mitigating Personal Property Packout Claims
This course demonstrates how technology enables the restoration professional to manage and track packout inventory, movement and restoration, while giving the homeowner or business manager a sense of security about the process. The course covers the new tools and technology of evaluating, restoring, and tracking inventory from start to finish.
Ethics: If you don't live it, you don’t believe it
This insurance company training program is designed to provide a practical look at ethical decision-making. Instead of relying on “gut feel,” the process contained in this program takes the decision-maker through several filters which ensure that all parties affected by the decision will be considered.
Subrogation Reporting on Mitigation Claims
This course is to help agents and adjusters control claims costs through subrogation investigation and reporting, and to teach them the value of mitigation in achieving this objective.
This course focuses on the history, laws and statistics relating to the fraudulent insurance crimes that take place every day in America.
Errors and Omissions in the Insurance Industry
This course looks at E & O from multiple angles. Error & omission lawsuits can be one of the most frightening experiences for an insurance producer. With an ever-changing litigious society, the chances are increasing greatly.
This course serves to provide property and casualty insurance agents and adjusters an increased understanding of flood insurance and the benefits for their customers. Areas covered include NFIP and FEMA.
In this class you will learn about current legislation, how legal decision making is part of our everyday lives, and how these decisions impact your business.